FAQ
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FAQ
FAQ
Frequently asked questions
Quick answers to the most frequently asked customer questions
How much do your services cost?
Our prices fluctuate according to the days of reservation, the vehicle type, the insurance and any further service you wish to include in your reservation such as picking up your vehicle from a specific place you choose.
Which procedure do I have to follow so as to rent a car?
The process of car rental is made easily and quickly through our website.
Follow the steps below:
- Select the dates and location of the vehicle pick-up/return.
- View the available vehicles and select the one that suits you.
- Fill in your details and confirm your reservation.
- Receive a booking confirmation by email with all the details.
Alternatively, you can contact us by email at info@onway.gr or by phone on +30 698 8982003 and we will be happy to assist you!
What are necessary documents that I have to adduce?
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The necessary documents you must submit are:
- Valid identity card or passport.
- Valid driver’s license (issued at least one year ago)
- All drivers must have a credit card
Can I change my reservation?
Of course, upon request
Can I cancel my reservation?
Of course, upon request and according to the cancellation policy of our company.
Can I change the vehicle after I have collected it?
Of course, upon request and according to the vehicle availability. If you choose a different type of vehicle, the price will change.
What time can I contact you?
Around the clock/24 hours a day
What type of vehicles do you offer?
The types of cars we provide are: A, A Auto, B, B Auto, and SUVs
